====================>> RETURN POLICY <<====================
1.Not Happy with Your Order
If you are not happy about your purchase, 14 days from date of that you received the product in like-new condition with no visible wear and tear, you (buyer) will be the one who is responsible for paying for the shipping costs for returning item if not covered by our warranty against manufacturer defects and exchange is not due to our error.
Please note: Shipping costs are non-refundable.
2. Damaged Items or Low Quality
If the product is defective or does not work properly, please kindly let us know. For the fastest resolution, please contact us via [email protected] including a photograph demonstrating the poor quality or the damaged area of the item. The most optimal pictures are on a flat surface, with the tag and error clearly displayed. We’ll send you replacements as soon as we confirmed the situation, no need to return the defective ones. We will use this information to help you with your order, and eliminate errors in future.
====================>> CANCELLATION <<=====================
1. Cancelling Unshipped-out Orders
If you are cancelling your order which has not yet to be shipped out, please kindly contact us via [email protected] For the fastest resolution, please include your order number. Thanks!
2. Cancelling Shipped-out Order
If you are canceling orders when your parcel has already been shipped out or on its way to destination, please contact us and then kindly refuse to accept the parcel since we are not able to call it back at that time. we will refund your payment after deducting shipping costs. Refund will be issued as soon as parcel begins to return.